Managers and Leadership Overview

Welcome to the Managers and Leadership stream, before taking this course please ensure you have completed the Narrow Focus. After completing that prerequisite you will have access to all of The Shift courses.

    1. WELCOME

    1. Introduction to Video Clips

    2. Balancing Risk

    3. Harm Reduction and Risk Awareness

    4. Agency Risk Assessment

    5. Reflect and Adjust

    6. Develop a Risk Appetite Statement

    1. Framework

    2. Develop Prioritization Tools

    3. Operational Plan

    1. Really Shifting

    2. Harm Reduction Protocol

    3. Serious Occurrences

    4. Community Response Plan

    5. Everything Works Until It Doesn’t

    6. Continuous Quality Improvement

    1. See The Forest For The Trees

    2. Shifting Staff Knowledge, Values and Beliefs

    3. Person Centered Tools

    4. Nick's Story

    5. Using the Four Plus One Tool

    6. The Doughnut Tool

    7. Using the Doughnut Tool

    8. The Praise and Trouble Tool

    1. Training and Knowledge

    2. Staff Support

About this course

  • Free
  • 30 lessons